Information We Collect
We collect only the information you choose to give us. We also receive basic technical information that websites receive as you browse.
- Contact form submissions: your name, email address, phone number if you provide it, and the message you write, such as details about your trees or property.
- Messages you send directly: anything you share by phone or by email at klimbpro@gmail.com.
- Technical information: your browser type, device type, pages visited, the website that referred you and similar usage data, collected automatically by the services described below.
We do not ask for payment details, Social Security numbers or other sensitive personal information through this website. Please do not include that kind of information in a form message.
How We Use Your Information
We use the information you provide to respond to your request, prepare estimates, schedule and carry out work, and follow up about the services you asked about. We may also use it to keep records of our communication with you.
Usage data helps us understand how visitors find and use the website so we can improve it. We do not sell your personal information, and we do not share it with third parties for their own marketing.
How Contact Form Submissions Are Handled
When you send the contact form, your submission is passed to the form service our website uses, which records it and delivers it to us by email. The service processes your submission only to deliver it to us and to protect the form from abuse.
Spam Protection
Our forms use Cloudflare Turnstile to tell real visitors apart from automated spam. Turnstile may collect information about your browser and device, and how you interact with the page, to make that check. Its use of that information is governed by Cloudflare's own privacy policy.
Analytics
We may use Google Analytics to measure how visitors use the website, such as which pages are viewed and how long visits last. Google Analytics uses cookies and similar technologies to collect this information, which is processed by Google under its own privacy policy. You can opt out by using the Google Analytics opt-out browser add-on or by adjusting your browser's privacy settings.
Cookies
Cookies are small text files stored on your device by your browser. Our website may use cookies that are needed for it to work, along with analytics cookies as described above. You can block or delete cookies through your browser settings. Some parts of the website may not work as intended if cookies are blocked.
Third-Party Content
Some features, such as customer reviews, maps or embedded media, may be loaded from third-party services. Those services may receive technical information from your browser when the content loads, and their handling of it is governed by their own privacy policies.
How We Protect and Keep Information
We take reasonable steps to protect the information you share with us from loss, misuse and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We keep contact information only as long as we need it to respond to you, provide our services and meet our business and legal obligations.
Children's Privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Your Choices
You may ask us to review, correct or delete the personal information you have shared with us by contacting us using the details below. You can also stop analytics tracking by using the browser tools described above.
Changes to This Policy
We may update this policy from time to time. When we do, the revised version will be posted on this page.
Contact Us
If you have questions about this policy or how your information is handled, contact Klimb Pro Expert Tree Care by phone at (910) 540-5249 or by email at klimbpro@gmail.com.